Amazon Transcribe Pricing
With Amazon Transcribe, you pay-as-you-go based on the seconds of audio transcribed per month. It’s easy to get started with the Amazon Transcribe Free Tier. Upon signup, start analyzing up to 60 audio minutes monthly, free for the first 12 months.
Free tier
As part of the AWS Free Tier, you can get started with Amazon Transcribe for free. The Amazon Transcribe Free Tier is available to you for 12 months, starting from the date on which you create your first transcription request. Your usage for the Free Tier is calculated each month across all AWS Regions and automatically applied to your bill; unused monthly usage will not roll over. Restrictions apply; see offer terms for more details. When your free usage expires or if your application use exceeds the free usage tier, you simply pay standard, pay-as-you-go service rates.
Standard pricing
Amazon Transcribe API for both streaming and batch transcriptions is billed monthly based on the tiered pricing shown below. Tiered pricing rates and discounts vary by region and you can see the applicable rates by selecting your region in the drop down below. You can apply the specific discount rate for your region based on the following examples for the US East (N. Virginia) region. Usage is billed in one-second increments, with a minimum per request charge of 15 seconds. This pricing includes features such as PII redaction, custom vocabularies and vocabulary filtering. Additional charges apply for features such as automatic content redaction and custom language models.
Audio data often has separate channels for each speaker. For instance, a two-person audio conversation may record each speaker individually on two separate channels. The rates below includes pricing for up to two channels per audio stream or audio file. For a two channel conversation, you only pay for the total audio duration and won't be charged separately for each channel.
Automatic Content Redaction add-on pricing
You can choose to redact sensitive information like personal identifiable information (PII) with Automatic Content Redaction for your transcription needs. The additional charges are billed monthly based on the tier pricing shown below. Tiered pricing rates and discounts vary by region and you can see the applicable rates by selecting your region in the drop down below. Usage is billed in one-second increments, with a minimum per request charge for 15 seconds. Free tier is not applicable for automatic content redaction.
Custom Language Model add-on pricing
You can build your own Custom Language Models (CLM) by training Amazon Transcribe’s standard models with your domain specific text. Once you have a CLM, you can choose which transcription jobs should utilize your CLM. You will only incur an additional CLM charge for the transcription jobs where a custom language model is applied. Transcription audio using your Custom Language Models is billed monthly based on the tier pricing shown below. Usage is billed in one-second increments, with a minimum per request charge for 15 seconds. Free tier is not applicable for custom language models.
Toxicity Detection pricing
With Amazon Transcribe, you only pay for what you use based on the seconds of audio transcribed per month. Usage is billed in one-second increments, with a minimum per request charge of 15 seconds. Also, you get billed monthly based on the tiered pricing shown below.
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Standard Batch
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Standard Streaming
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PII Redaction Batch
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PII Redaction Streaming
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CLM Batch
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CLM Streaming
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Toxicity Detection Batch
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Standard Batch
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Please note:
*For a two-channel conversation, you only pay for the total audio duration and won't be charged separately for each channel.
**For larger workloads, additional volume discounts may be available. Please contact AWS pricing specialists or your account manager for pricing. -
Standard Streaming
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Please note:
*For a two-channel conversation, you only pay for the total audio duration and won't be charged separately for each channel.
*For larger workloads, additional volume discounts may be available. Please contact AWS pricing specialists or your account manager for pricing.
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PII Redaction Batch
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PII Redaction Streaming
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CLM Batch
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CLM Streaming
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Toxicity Detection Batch
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Pricing examples*
Call transcription example
Let’s assume that you want to use Amazon Transcribe to process 200,000 live calls per month (with stereo audio having two channels) and the average call is about 10 minutes each. This equals 2 million minutes of audio per month in the US East (N. Virginia) region. In US East (N. Virginia), Tier 1 (T1) pricing of $0.024/minute applies to the first 250,000 minutes of transcriptions. Tier 2 pricing of $0.015/minute (38% discount to T1 pricing) applies to the next 750,000 minutes. Tier 3 pricing of $0.0102/minute (58% discount to T1 pricing) applies to the next 4,000,000 minutes. Since your usage volume crosses three different pricing tiers, your monthly charges will be as follows.
Calculation of monthly charge:
Total monthly call minutes transcribed in US East (N. Virginia) = 2 million minutes
Total cost = [T1 minutes * T1 price/min] + [T2 minutes * T2 price/min] + [T3 minutes * T3 price/min]
Total cost = [250,000 minutes * $0.024] + [750,000 minutes * $0.015] + [(2,000,000 - 750,000 – 250,000) minutes * $0.0102]
Total cost = [$6,000] + [$11,250] + [$10,200] = $27,450
Call transcription with automatic content redaction example
Now let's assume that those 200,000 calls contain personal identifiable information (PII) like Social Security numbers and birth date information that you need to remove. Your monthly charges in US East (N. Virginia) includes the standard transcription cost of $27,450 calculated above plus an additional cost for automatic content redaction. In US East (N. Virginia), Tier 1 (T1) content redaction pricing of $0.0024 applies to the first 250,000 minutes of transcriptions. Tier 2 content redaction pricing of $0.0015 (38% discount to T1 pricing) applies to the next 750,000 minutes. Tier 3 content redaction pricing of 0.00102/minute (58% discount to T1 pricing) applies to the next 4,000,000 minutes. Since your usage volume crosses three different pricing tiers, your monthly charges will be as follows.
Calculation of monthly charge:
Total monthly call minutes transcribed in US East (N. Virginia) with automatic content redaction = 2 million minutes
Total cost = Standard transcription cost + [T1 content redacted minutes * T1 content redaction price/min] + [T2 content redacted minutes * T2 content redaction price/min] + [T3 content redaction minutes * T3 content redaction price/min]
Total cost = [$27,450] + [250,000 minutes * $0.0024] + [750,000 minutes * $0.015] + [(2,000,000 - 750,000 – 250,000) minutes * $0.0102]
Total cost = [$27,450] + [$600] + [$1,125] + [$1,020] = $31,195
Video subtitling example
Let’s assume you want to subtitle 5,000 hours of live streaming content with Amazon Transcribe. In US East (N. Virginia), Tier 1 (T1) pricing of $0.024/minute applies to the first 250,000 minutes of transcriptions. Tier 2 pricing of $0.015/minute (38% discount to T1 pricing) applies to the next 750,000 minutes. Since your usage volume crosses two different pricing tiers, your monthly charges will be as follows.
Calculation of charge:
Total monthly audio minutes transcribed = 300,000 minutes
Total cost = [T1 minutes * T1 price/min] + [T2 minutes * T2 price/min]
Total cost = [250,000 minutes * $0.024] + [50,000 minutes * $0.015]
Total cost = [$6,000] + [$750] = $6,750
Video subtitling with custom language models example
Now let’s assume the 5,000 hours of live streaming content you want to subtitle are collegiate level science lectures. There are many scientific terms that are not generally known, so you build a custom language model with Amazon Transcribe to recognize these domain-specific terms. Your monthly charges in US East (N. Virginia) includes the standard streaming transcription cost of $6,750 calculated above plus an additional cost for applying a custom language model. In US East (N. Virginia), Tier 1 (T1) pricing of $0.006/minute applies to the first 250,000 minutes of CLM transcriptions. Tier 2 pricing of $0.00375/minute (38% discount to T1 pricing) applies to the next 750,000 minutes of CLM transcriptions. Since your usage volume crosses two different pricing tiers, your monthly charges will be as follows.
Calculation of charge:
Total monthly audio minutes transcribed = 300,000 minutes
Total cost = [Standard transcription cost] + [T1 CLM minutes * T1 CLM price/min] + [T2 CLM minutes * T2 CLM price/min]
Total cost = [$6,750] + [250,000 minutes * $0.006] + [50,000 minutes * $0.00375]
Total cost = [$6,750] + [$1,500] + [$187.50] = $8,437.50
Video subtitling with automatic content redaction and custom language models example
Let’s assume you have 10,000 hours of broker/client meetings that you want to subtitle a month. These meetings often contain sensitive client information that you want redacted from any transcripts. In addition, you want to use the Amazon Transcribe’s custom language model (CLM) that you trained to recognize domain specifics terms such as company names, investment vehicles, and financial terms. In US East (N. Virginia), Tier 1 (T1) pricing for streaming transcription, automatic content redaction, and custom language models is $0.024/minute, $0.0024/minute, and $0.006/minute respectively for the first 250,000 minutes of subtitles. Tier 2 pricing for streaming transcription, automatic content redaction, and custom language models is $0.015/minute, $0.0015/minute, and $0.00375 (38% discount to T1 pricing) applies to the next 750,000 minutes of CLM transcriptions. Since your usage volume crosses two different pricing tiers, your monthly charges will be as follows.
Calculation of charge:
Total monthly audio minutes transcribed = 10,000 hours x 60 minutes/hour = 600,000 minutes
Total cost = T1 minutes * [T1 price/min + T1 content redaction pricing + T1 CLM pricing] + T2 minutes * [T2 price/min + T2 content redaction pricing + T2 CLM pricing]
Total cost = 250,000 minutes * [$0.024 + 0.0024 + $0.006] + 350,000 minutes * [$0.015 + $0.0015 + $0.00375]
Total cost = [$8,100.00] + [$7087.50] = $15,187.50
Note: These calculations assume that the usage volume excludes the Free Tier.
Amazon Transcribe Toxicity Detection example
Let’s assume you have 10,000 hours of gaming audio that you want to analyze for toxicity content. In US East (N. Virginia), Tier 1 (T1) pricing for audio transcription and toxicity detection is $0.024/minute and $0.0036/minute respectively for the first 250,000 minutes of audio. Tier 2 pricing for audio transcription and toxicity detection is $0.015/minute and $0.00225/minute (38% discount to T1 pricing) applies to the next 750,000 minutes of audio. Since your usage volume crosses two different pricing tiers, your monthly charges will be as follows.
Calculation of charge:
Total monthly audio minutes transcribed = 10,000 hours x 60 minutes/hour = 600,000 minutes
Total cost = T1 minutes * [T1 price/min + T1 toxicity detection pricing] + T2 minutes * [T2 price/min + T2 toxicity detection pricing]
Total cost = 250,000 minutes * [$0.024 + 0.0036] + 350,000 minutes * [$0.015 + $0.00225]
Total cost = [$6,900] + [$6,037] = $12,937Note: These calculations assume that the usage volume excludes the Free Tier.
* Usage is billed in one-second increments, with a minimum per request charge of 15 seconds. These calculations assume that the usage volume excludes the Free Tier.
Amazon Transcribe Call Analytics pricing
Amazon Transcribe Call Analytics is an API for producing rich call transcripts, redacting sensitive customer information, and extracting actionable conversation insights. With Amazon Transcribe Call Analytics, you pay-as-you-go and are billed monthly based on the tiered pricing shown below. You can apply the specific discount rate for your region based on the following examples for the US East (N. Virginia) region. Usage is billed in one-second increments, with a minimum per request charge of 15 seconds. This pricing includes features such as PII redaction, custom vocabularies and vocabulary filtering. Additional charges apply for generative call summarization and custom language models.
Free tier
As part of the AWS Free Tier, you can get started with Amazon Transcribe Call Analytics for free. Upon sign-up, start analyzing up to 60 minutes of call audio monthly, free for the first 12 months. Your usage for the free tier is calculated each month across all AWS Regions except the AWS GovCloud Region and automatically applied to your bill; unused monthly usage will not roll over. Restrictions apply; see offer terms for more details.
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Post call analytics
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Real-time call analytics
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Generative call summarization (Post call)
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Post call analytics
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You can choose to pay for post call analytics capabilities only or real-time and (optional) post call analytics capabilities. The price for only real-time, bundled real-time, and post call analytics capabilities will remain the same.
*For a two-channel conversation, you only pay for the total audio duration and won't be charged separately for each channel.
**For larger workloads, additional volume discounts may be available. Please contact AWS pricing specialists or your account manager for pricing.
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Real-time call analytics
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For real-time call analytics, some capabilities such as audio redaction of sensitive personal information and conversation characteristics like non-talk time, interruptions, loudness, and talk speed are processed post-call. These capabilities are included in the real-time call analytics pricing. Custom language model is an add-on capability that is charged separately.
*For a two-channel conversation, you only pay for the total audio duration and won't be charged separately for each channel.
**For larger workloads, additional volume discounts may be available. Please contact AWS pricing specialists or your account manager for pricing.
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Generative call summarization (Post call)
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Usage is billed in one-second increments, with a minimum per request charge of 15 seconds. You get billed monthly based on the tiered pricing shown above.
Pricing example
Example 1: Call analytics example
Let’s assume that you want to use Amazon Transcribe Call Analytics to process 200,000 calls per month (with stereo audio having two channels) and the average call is about 10 minutes each. This equals 2 million minutes of audio per month in the US East (N. Virginia) region. In US East (N. Virginia), Tier 1 (T1) pricing of $0.0300/minute applies to the first 250,000 minutes of transcriptions. Tier 2 pricing of $0.0186/minute (38% discount to T1 pricing) applies to the next 750,000 minutes. Tier 3 pricing of $0.0138/minute (54% discount to T1 pricing) applies to the next 4,000,000 minutes. Since your usage volume crosses three different pricing tiers, your monthly charges will be as follows.
Calculation of monthly charge:
Total monthly call minutes analyzed in US East (N. Virginia) = 2 million minutes
Total cost = [T1 minutes * T1 price/min] + [T2 minutes * T2 price/min] + [T3 minutes * T3 price/min]
Total cost = [250,000 minutes * $0.0300] + [750,000 minutes * $0.0186] + [(2,000,000 - 750,000 - 250,000) minutes * $0.0138]
Total cost = [$7,500] + [$13,950] + [$13,800] = $35,250
Example 2: Call analytics and generative call summarization example
Now let's assume that you want to summarize those 200,000 calls. Your monthly charges in US East (N. Virginia) includes the transcription call analytics cost of $35,250 calculated above plus an additional cost for generative call summarization. In US East (N. Virginia), Tier 1 (T1) generative call summarization pricing of $0.0024 applies to the first 250,000 minutes of transcriptions. Tier 2 generative call summarization pricing of $0.0015 (38% discount to T1 pricing) applies to the next 750,000 minutes. Tier 3 generative call summarization pricing of $0.0011/minute (54% discount to T1 pricing) applies to the next 4,000,000 minutes. Since your usage volume crosses three different pricing tiers, your monthly charges will be as follows.
Calculation of monthly charge:
Total monthly call minutes analyzed in US East (N. Virginia) = 2 million minutes
Total cost = Transcribe Call Analytics cost + [T1 generative call summarization minutes * T1 generative call summarization price/min] + [T2 generative call summarization minutes * T2 generative call summarization price/min] + [T3 generative call summarization * T3 generative call summarization price/min]
Total cost = $35,250 + [250,000 * $0.0024] + [750,000 * $0.0015] + [(2,000,000 - 750,000 - 250,000) minutes * $0.0011]]
Total cost = $35,250 + $600 + $1,125 + $1,100 = $38,075
Generative call summarization is an optional add-on capability.
Amazon Transcribe Medical pricing
With Transcribe Medical, you pay-as-you-go based on the seconds of audio transcribed per month. It’s easy to get started with the Transcribe Medical Free Tier. Upon signup, start analyzing up to 60 minutes of audio monthly, free for the first 12 months.
Free tier
The Transcribe Medical free tier is available to you for 12 months, starting from the date on which you create your first transcription. When your free usage expires, or if your application use exceeds the free usage tier, you simply pay standard, pay-as-you-go service rates.
Standard pricing
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Standard Batch
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Standard Streaming
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Standard Batch
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Please note:
*For a two-channel conversation, you only pay for the total audio duration and won't be charged separately for each channel.
*For larger workloads, additional volume discounts may be available. Please contact AWS pricing specialists or your account manager for pricing. -
Standard Streaming
-
Please note:
*For a two-channel conversation, you only pay for the total audio duration and won't be charged separately for each channel.
*For larger workloads, additional volume discounts may be available. Please contact AWS pricing specialists or your account manager for pricing.
Pricing examples
Example |
Length |
Cost |
Pre-patient visit conversation between physicians, clinic managers, nurses, and others |
15 minutes |
$1.125 |
Physician dictated audio note |
30 minutes |
$2.250 |
Telemedicine conversational audio |
45 minutes |
$3.375 |
Medical consultation over a phone call |
60 minutes |
$4.500 |
Clinical trial reporting about medicines |
75 minutes |
$5.625 |
Clinician-patient conversation |
90 minutes |
$6.750 |
Additional pricing resources
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Contact AWS specialists to get a personalized quote
Discover more Amazon Transcribe resources