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External reviews

1,322 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Courtney V.

A platform that provides a great amount of information and services

  • February 04, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate the depth of information available from the platform, and the different services offered that make troubleshooting and monitoring easier. It is easy to implement and install the agent, and it will be used frequently as we get more familiar with the platform.
What do you dislike about the product?
It is a bit overwhelming to learn due to the amount of information and services available, but that is not necessarily a bad problem to have.
What problems is the product solving and how is that benefiting you?
It helps us with monitoring and diagnosing cloud infrastructure issues, as well as on-prem issues, and it ties all the information between both systems well.


    Financial Services

Dynatrace is essential to our services

  • February 04, 2025
  • Review provided by G2

What do you like best about the product?
Distributed tracing is one of the best features of Dynatrace. We use it everyone to help us to improve our performance and diagnosis issues.
What do you dislike about the product?
It has a steep learning curve and take time to use all its features.
What problems is the product solving and how is that benefiting you?
Pinpoint which API endpoint has issue, and provide real-time views of my services.


    Diogo S.

Great journey so far

  • February 04, 2025
  • Review provided by G2

What do you like best about the product?
I think the most important feature is the integration of all the features and the Davis IA (which no other tool has something similar). Also the facility to install OneAgent (just a very few steps)
What do you dislike about the product?
Maybe the costs (since we are from Brazil, the billing in USD is a bit of expensive)
What problems is the product solving and how is that benefiting you?
Mostly application-side problems (we have discovered several code-issues using Dynatrace as APM monitoring for all our customers)


    Chunling M.

Comprehensive monitoring and AI-driven RCA

  • February 04, 2025
  • Review provided by G2

What do you like best about the product?
The capability of pulling out comprehensive monitoring data to a central place;
the AI driven diagnostics and problem prediction/prevention
What do you dislike about the product?
long and sharp learning curve, can be overwhelming to get a good grasp of it.
What problems is the product solving and how is that benefiting you?
Dynatrace provides a platform where all observability data is available at a central place. The AI driven RCA is especially useful.


    Hospital & Health Care

Works well

  • February 04, 2025
  • Review provided by G2

What do you like best about the product?
UI aesthetics and monitoring capabilities
What do you dislike about the product?
Had a period of time with constant Dynatrace emails.
What problems is the product solving and how is that benefiting you?
CPU usage, Errors, etc


    Yash S.

Observability Powered by Automation

  • February 04, 2025
  • Review provided by G2

What do you like best about the product?
Dynatrace workflows & log analytics is pretty amazing and probably taking observability to its next level.
What do you dislike about the product?
Dynatrace integration with publicl cloud would probably be an area where they can improve.
What problems is the product solving and how is that benefiting you?
Dynatrace is taking on self healing and remediation with their workflows and that's something which I am using it now and exploring further to utilise it's capabilities.


    Information Technology and Services

peer review

  • February 04, 2025
  • Review provided by G2

What do you like best about the product?
Anaytics, Data driven, Dashboards, Integration hub store
What do you dislike about the product?
Manul uploads of the app at the app store
What problems is the product solving and how is that benefiting you?
We consume problem data to give back insights to Dyntatrace


    Banking

Dynatrace: An Accelerator for Automation and Reliability

  • February 04, 2025
  • Review provided by G2

What do you like best about the product?
I enjoy how continuous it is in terms of innovation, specifically in the automation space.
What do you dislike about the product?
I think sometimes it can be difficult to keep up with all the new features!
What problems is the product solving and how is that benefiting you?
Dynatrace is benefiting us in so many ways. In the past we have used primarily monitoring tools, but Dynatrace is our first experience with an observability platform. Being able to identify issues before they occur via Davis AI has generated so much value for our corporation.


    Hiren J.

Application Observability with Dynatrace

  • February 04, 2025
  • Review provided by G2

What do you like best about the product?
Application observability all offered through a single Dynatrace dashboard.
What do you dislike about the product?
There are cost factors that you need to govern carefully when you use Dyntrace.
What problems is the product solving and how is that benefiting you?
Real user monitoring and business analytics reporting.


    Otavio D.

Good tool

  • February 04, 2025
  • Review provided by G2

What do you like best about the product?
The quality and availability of the product
What do you dislike about the product?
There's nothing I don't like, all
Good!!
What problems is the product solving and how is that benefiting you?
Log monitoring.