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External reviews

164 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Justin G.

Impersonation Protection for your Business

  • August 08, 2023
  • Review verified by G2

What do you like best about the product?
Impersonation protection is excellent when working in tandem with common email security. It alerts admins and the end user impacted which is a major help. It does a solid job of catching true positives and letting malicious things through.
What do you dislike about the product?
Does miss some things. It's segmented away from the rest of email security in the suite. Impersonation protection can be a little difficult to configure in the way that it is layed out.
What problems is the product solving and how is that benefiting you?
Email security and dmarc protction. Impersonation protection is a single pain of glass for us to help managed our mail security. It does an great job at what it is supposed to do.


    Manufacturing

Save time on managing rules and custom management

  • August 08, 2023
  • Review verified by G2

What do you like best about the product?
When we moved from using our former email security we were up over 2000 rules in O365 to stop phishing and malware. Where the rules were extensive we were spending hours a day managing the email was was captured to determin if it was a valid email or not. With every week something new came out and we had to find a way to block it. With Barracuda the hours we spend each day evaporated and we can now manage our email environment in about 30 total minutes per day.
What do you dislike about the product?
Only real cause for concern is if your business is travel based as the account takeover alerts will be slightly overwhelming. We had to add some geo location tools where we would not get alerted unless the user logged into the account from multiple areas of the country on the same day.
What problems is the product solving and how is that benefiting you?
ROI on the time spent to secure the email coming in and out of the organization. Not only does it allow us to use the time for other projects, but the reports give us a good overview of our current risk level and with that we can make additional changes to harden against any new threats.


    Jon L.

Impersonation Protection that just works

  • August 08, 2023
  • Review verified by G2

What do you like best about the product?
It is always working and blocking potentially malicious emails. Instead of relying on our users to be trainined to avoid emails that are often dificult to determine are impersonating someone else; this system identifies the emails and deletes them before they even get to the users email. I have only seen 1 false positive in the past six months out of the ten to twenty emails that are blocked daily. TAhat one false positive was easy to resolve and allow through on the next pass.
What do you dislike about the product?
Not so much a dislike of the system but of the volume of impersonated emails being blocked every day. I continue to review these to insure they are really impersonators.
What problems is the product solving and how is that benefiting you?
We train our users to be vigilant regrding spoofed emails and impersonators but this continues to get more and more complex. Bad actors are using other character sets and a variety of methods to get past the casual observer with look alike email addresses. Have a systematic approach reduces the potential for these emails to get through to our users for a negative result.


    Logistics and Supply Chain

Great product!

  • August 08, 2023
  • Review provided by G2

What do you like best about the product?
They tell you what the DNS records should be and update daily on low and high volume senders of your domain.
What do you dislike about the product?
I wish it updated more than once per day.
What problems is the product solving and how is that benefiting you?
DMARC setup for email domain.


    Glen G.

Barracuda Phishline Security Training

  • June 27, 2023
  • Review verified by G2

What do you like best about the product?
It helps with training our employees to learn how to navigate legitimate or illegitimate Emails
What do you dislike about the product?
The program is very clunky. There are many steps to create a phishing campaign.
What problems is the product solving and how is that benefiting you?
Malicious email phishing


    Financial Services

Barracuda Phishline Review

  • June 27, 2023
  • Review provided by G2

What do you like best about the product?
Easy to use and we used Barracuda Phishline to train users against phishing
What do you dislike about the product?
At first, it's bit tricky but you will get used to it with time
What problems is the product solving and how is that benefiting you?
Phishing is one of the major security concern and Barracuda Security Awareness Training helped us educate and train our resources accordingly


    Banking

Simulate REAL phishing attempts

  • June 27, 2023
  • Review provided by G2

What do you like best about the product?
The cybersecurity platform is extremely robust and includes extremely user-friendly ways to take care of and practically automate security training for long durations for many people.
What do you dislike about the product?
There is really not anything that I do not like about Barracuda Security Awareness. They really make it easy to automate security and protect your valuable data and people.
What problems is the product solving and how is that benefiting you?
In working with financial data for over 200 brands, Barracuda Security Awareness helped our company automate training and ensure everyone was fully aware of all risks to the business.


    Michael B.

Frustrating

  • May 23, 2023
  • Review verified by G2

What do you like best about the product?
The pricing is fair. Support is responsive.
What do you dislike about the product?
The web interface is slow and prone to failure. False positives linger even after whitelisting. Changes are made without informing customers.
What problems is the product solving and how is that benefiting you?
Provides a solution to filter spam and malware in email. Backup and Archiving.


    Bryan H.

Useful but not the most friendly to use

  • May 11, 2023
  • Review verified by G2

What do you like best about the product?
I feel in today's environment phishing and spam protection is more critical than any endpoint protection. Users are the weakest link in cyber security and protection for any organization. Barracuda SAT fills the role for end user training and awareness of what to look for.
What do you dislike about the product?
It can be hard to manage and without Executive buy-in to force compliance it can be a waste of time. There are other products that are easier to use and manage.
What problems is the product solving and how is that benefiting you?
We had nothing in place, and as part of our subscription, we had this module. We used it to send phishing tests to see how our users responded.


    Jared S.

Excellent protection for a mid-sized non-profit.

  • March 16, 2023
  • Review provided by G2

What do you like best about the product?
Our school for autistic adults has benefitted immensely from the Barracuda products we use for cybersecurity, and their Domain Fraud Protection is an excellent addition to the essentials suite. It is relatively inexpensive compared to competitors and provides comprehensive DMARC services which protect our brand from being digitally impersonated and used to launch attacks. This was a real problem for us prior to purchasing Barracuda DFP, but has not been a worry in the 7+ years since we installed the software. Our IT specialist reports that their customer service is extremely responsive and that the software itself is simple to manage. Highly recommended.
What do you dislike about the product?
The only downside we've experienced to Barracuda Domain Fraud Protection is a slight network lag. This has not been too noticeable, however, and the extra protection has been well worth the additional system load.
What problems is the product solving and how is that benefiting you?
We used to suffer domain spoofing attacks multiple times a year, but Barracuda Domain Fraud Protection has successfully stopped virtually all of these kinds of attacks since we began using it on our network in 2015.