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We appreciate using the site to send to all of our accounts at one time.
What do you like best about the product?
being able to see comments and questions in one place and it is easy to use
What do you dislike about the product?
We have had a few hiccups with instagram connection but otherwise having a great experience.
What problems is the product solving and how is that benefiting you?
Allowing us to plan out our social media posts and send everything at once.
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Social Media for a Small Museum
What do you like best about the product?
I appreciate the ability to personalize my statistics downloads. I also enjoy the increased attention to detail in adding reccomended hashtags and different holiday reccomendations for posts.
What do you dislike about the product?
I think the AI feature isn't really necissary and would like the ability to turn it off as I will occassionally accidentally click it, which does more harm than good. I also dislike the changed formatting where I can no longer drag different posts to go live at a specific time and now must click the file to change the time. It's small, but it does slow me down especially when rearranging a post schedule.
What problems is the product solving and how is that benefiting you?
Hootsuite makes it easier for me to plan out posts in advance and allows me to easily format and download social media statistics.
Hootsuite is the best social media scheduling tool out there
What do you like best about the product?
Hootsuite has the most user-friendly interface of any social media scheduling tools out there. It makes it easy for professionals and beginners to schedule out posts, review analytics and plan their best course of action for social media campaigns. I use it every day.
What do you dislike about the product?
It does disconnect your account(s) somewhat frequently, which you then have to login and reconnect manually.
What problems is the product solving and how is that benefiting you?
At our garden center, time is money, and Hootsuite saves us a ton of time. Scheduling out and streamlining our social media campaigns is quick and and easy to do using them.
Where's the Bluesky support?
What do you like best about the product?
The scheduler works the vast majority of the time, but not when you're @-mentioning people - that fails every single time. I like that the algorithm will auto-suggest times to post.
Implementation was pretty problem-free, tbh. It doesn't usually disconnect too often - much less than it used to a few years ago.
I haven't had to use their customer support, so no comment there.
Implementation was pretty problem-free, tbh. It doesn't usually disconnect too often - much less than it used to a few years ago.
I haven't had to use their customer support, so no comment there.
What do you dislike about the product?
Where's the Bluesky support? The world is moving away from Twattir - why don't you support Bluesky yet?
There's too many popups and banal "helpful tips" that get in the way of the workflow. Bless your heart, Hootsuite, but I don't need to be pushed into "watching a short video" about when to post every third time I schedule a post when I'm doing a whole batch of them.
I lowkey hate that the scheduler will only show you a week at a time with any detail. Let me see the whole month at a glance, but show me just enough to make sure that I've got posts scheduled for all my channels.
There's too many popups and banal "helpful tips" that get in the way of the workflow. Bless your heart, Hootsuite, but I don't need to be pushed into "watching a short video" about when to post every third time I schedule a post when I'm doing a whole batch of them.
I lowkey hate that the scheduler will only show you a week at a time with any detail. Let me see the whole month at a glance, but show me just enough to make sure that I've got posts scheduled for all my channels.
What problems is the product solving and how is that benefiting you?
It lets me schedule content well in advance so I can bang out a big batch without having to check in every day. Without Hootsuite, we effectively wouldn't have a social media presense because it would be too time-intensive.
Hootsuite Has Spoiled Me for Anything Else!
What do you like best about the product?
Hootsuite is extremely easy to use, and intuitive to navigate. I use it with team members, and creating drafts and uploading images is a breeze. The capabilities for including video, shortening links, editing and customizing content and social listening across platforms are unparalleled.
What do you dislike about the product?
Honestly, I haven't run across many downsides. I do wish that if I delete a post on Hootsuite it also deletes the post on the platform I have published to. That's the only negative I have run into so far using the program.
What problems is the product solving and how is that benefiting you?
It saves us time while enabling us to have a social media presence.
Utilized for social media posting and AI abilities.
What do you like best about the product?
The new AI feature is wonderful- its helps to create engaging content that really supports and elevates our brand. Easy to use both on the computer and the phone! Love the integration with Canva.
What do you dislike about the product?
Often the Canva integration does not work.
What problems is the product solving and how is that benefiting you?
Ease of posting, reduces time spent on social media, AI has been great in creating interesting and engaging captions!
Simple way to stay organized and involved with your brand on social
What do you like best about the product?
Scheduling feature for all platforms. It's so easy to set up a campaign and also extremely simple to edit campaigns.
What do you dislike about the product?
There isn't anything that I dislike about hootsuite. The ease of use outweighs the pricing.
What problems is the product solving and how is that benefiting you?
Staying organized & managing multiple platforms.
Great Product! Needs Some Refining
What do you like best about the product?
I love the ability to be able to plan content ahead of time, and even get suggestions on how to elevate the social media experience through recommended times and creative AI integrations.
What do you dislike about the product?
I think there is serious opportunity for growth in the analytics and insights tab of Hootsuite. It feels like there's a disconnect in some of the data they pull or maybe a different set of criteria on what to pull.
What problems is the product solving and how is that benefiting you?
They are definitely solving the time management aspect of digital marketing! Hootesuite allows me to accomplish a lot more in the same amount of time.
Communications Officer
What do you like best about the product?
It's easy to schedule every content for social media. I can even schedule multiple platform at the same time.
The analytics tab is very useful as well.
The analytics tab is very useful as well.
What do you dislike about the product?
With the way I'm using the platform, there's nothing I dislike about it.
What problems is the product solving and how is that benefiting you?
Managing several social media channels at the same time
Hootsuite is simple
What do you like best about the product?
Hootsuite makes scheduling social posts simple. Being a marketing team of one, it saves me loads of time being able to schedule months in advance. I recently began running ads though the platform as well, and I wish I would've dove into this feature earlier. Ad managers like Meta and LinkedIn are overly complicated in my opinion, and Hootsuite's ad tool simplifies it down making it quicker and easier to implement.
What do you dislike about the product?
I do wish Hootsuite would integrate with more social features like being able to post LinkedIn polls, document posts, and other items like that. It would also be convenient if we could add the music and location tagging in the post scheduler. The listening tool as well needs some work. I feel as though tons of un-relevent results come through when I am searching for my keywords.
What problems is the product solving and how is that benefiting you?
Time management being able to schedule posts in advance, simplification of running ads, analytics that are more easy to understand.
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