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External reviews

428 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Oil & Energy

Conga Contracts Review

  • April 23, 2024
  • Review verified by G2

What do you like best about the product?
I love the reporting feature. It makes presenting information and data to business groups easy and efficient.
What do you dislike about the product?
I dislike the portlet configuration on the dashboard.
What problems is the product solving and how is that benefiting you?
Conga Contracrs is helping capture CLM data and storing our contracts.


    Hospital & Health Care

We are excited to move to CLM - Enterprise

  • April 23, 2024
  • Review provided by G2

What do you like best about the product?
Contract Flow Process can be simple or complex.
What do you dislike about the product?
Profile Rules Functionality needs work to improve.
What problems is the product solving and how is that benefiting you?
They are developing Conga CLM for Web


    Jessi N.

Director strategic sourcing optimization

  • April 23, 2024
  • Review provided by G2

What do you like best about the product?
Data insights as well as specific stage turnaround time. Customer success team is extremely helpful and cares about clients. Conga takes customer needs serious and makes plans to address
What do you dislike about the product?
It's old and not updated. Profile do not talk to one another. Slow
What problems is the product solving and how is that benefiting you?
The ability to track our contracting process and have accountability.


    Umapathy (Uma) K.

Lot of potential to ease legal operations

  • April 23, 2024
  • Review provided by G2

What do you like best about the product?
Managing OCR, extraction and legal guidance as separate channel makes adoption and implementation easier.
What do you dislike about the product?
The interface is not intuitive and connecting the document to the agreement, account is not automatic. CCI works as an standalone and tightly integrated with agreement or account object, this relationship has to be made manually.
What problems is the product solving and how is that benefiting you?
Processing legacy documents and third party papers and inject it as part of bigger CLM process.


    Banking

Conga contract user

  • April 23, 2024
  • Review verified by G2

What do you like best about the product?
I find the contract tree the most useful when needing to conduct contract research.
What do you dislike about the product?
My only frustration comes from not being trained on the entirety of what Conga offers. I hope to be able to utilize more features in the future.
What problems is the product solving and how is that benefiting you?
Being able to quickly see all contracts linked to a company in an organized contract family.


    Jennifer B.

Conga contract experience

  • April 23, 2024
  • Review verified by G2

What do you like best about the product?
It's an easy platform that you can change or create information based on your needs.
What do you dislike about the product?
I would like to see a better search engine for archived contracts.
What problems is the product solving and how is that benefiting you?
Safe place for contract filing


    Financial Services

Nice

  • April 23, 2024
  • Review provided by G2

What do you like best about the product?
Conga Contracts excels in its contract repository management. It provides a secure storage system for contracts, making it effortless to organize and categorize documents. The search functionality and filtering options enhance document retrieval, facilitating efficient contract management.
What do you dislike about the product?
It has some bugs and sometimes the system takes too much to load information.
What problems is the product solving and how is that benefiting you?
Repository, workflow, renewals.


    Hospital & Health Care

Great product to manage large volume of contracts

  • April 23, 2024
  • Review verified by G2

What do you like best about the product?
Workflows make approvals a breeze. Also like the ability to customize data reports.
What do you dislike about the product?
I wish Conga Contracts could better connect to some of our other internal systems and automate the sharing of data.
What problems is the product solving and how is that benefiting you?
Helps automate drafting and archive approved clauses.


    Christopher B.

Effective contract distribution for all teams

  • April 23, 2024
  • Review verified by G2

What do you like best about the product?
Conga has allowed us to operationalize our contracting process for sales and customer success. Instead of a different set of contract templates sitting on each person's desktop there is a defined contract for each use case.
What do you dislike about the product?
There is definitely a heavy learning curve for users who are not Salesforce savvy. It takes careful set up and enablement to ensure that end users feel comfortable and capable.
What problems is the product solving and how is that benefiting you?
We are working to eliminate the majority of custom contracting that has to be approved and reviewed. Instead we are standardizing our products, terms, and prices in order to provide a consistent customer experience and lighten administrative load.


    Hospital & Health Care

Excellent for the limited purpose, with limitations

  • April 23, 2024
  • Review verified by G2

What do you like best about the product?
The ability to track the contract process, start to finish. Likewise, the ability to use Conga Contracts to create templates for contracts including additional language.
What do you dislike about the product?
Setting up the system, including templates and language can be overly complex and frustrating.
What problems is the product solving and how is that benefiting you?
It decreases the time it takes Legal to draft new contracts as well as providing an easy way to store and reference contracts. This reduces time looking for contracts and allows us to keep track of key dates and contract provisions.