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External reviews

428 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Shailesh J.

Contract LifeCycle Management for Streamlined Contract Process

  • January 10, 2025
  • Review verified by G2

What do you like best about the product?
Conga CLM offers significant advantages in ease of use, implementation, and integration. It has the best streamlined process for the contract. Conga CLM is also integrated with quoting process of conga as well, we can integrate conga CLM while creating the contracts with microsft word and it can be integrated with different e-signature tools like conga sign, adobe sign, docusign. Conga CLM gives us the better understanding to manage the documents associated with contracts. We can publish it and made it stored in the cloud as well.

Conga CLM has ability to create complex contract templates with dynamic salesforce fields, clauses, section and also provide condtions to hide and show based on objects fields and its related objects.

Conga CLM helps customer with creating the agreement, generating the document, reivew it for legal team then send for signature to the client and then can we used as a contract for a particular purchase.

Conga CLM excels in user-friendly contract management, with strong customer support and frequent updates, enhancing efficiency in legal workflows.

Conga CLM can be frequently used for creating the contracts with customized templates and e-sign process
What do you dislike about the product?
While Conga CLM offers many strengths, it does have some downsides. One notable challenge is the complexity of advanced customization. Conga has provided Fixed process and workflows for particular process, We have not much advanced customization on the CLM Part like callbacks and metadata settings.

There is a quite challange for the User training to create the templates for the contracts as it require a techincal person to have all the understanding on the salesforce and word end. User training needs more time instead of other products like conga contracts.

Conga CLM is not able to handle complex templates which requries third party integration and it is not useful when their is more dynamic things while creating the template.

The pricing is much higher as there are multiple users need to be purchased who needs to use the software. So costing needs to be taken in consideration.
What problems is the product solving and how is that benefiting you?
Conga CLM is helping us solve several critical business problems related to contract management. Firstly, it has streamlined the contract creation process, significantly reducing the time spent on drafting, editing, and approving contracts. By automating templates and approval workflows, it ensures that contracts are consistent and accurate, reducing human error and the risk of non-compliance.

Conga CLM reduces the risk for verifying it with the legal team as it has the option for reconcilation the document.

Conga CLM has integrated almost all the e-sign tool which gives the business flexibility while costing the e-sign tool.

Conga CLM is integrated with the conga order management tool which gives us the contracted data and we can order products/services accordingly and step on the deal values.


    Ishan P.

A great must have product for contract life cycle management

  • January 10, 2025
  • Review provided by G2

What do you like best about the product?
The Implementation and functionality is unmatched
What do you dislike about the product?
Havent got many isses with the product and has been going great since i have joined teh org.
What problems is the product solving and how is that benefiting you?
The whole functionality of CLM is set up out of the box and with out major changes we can implement the solution as it is


    Haritha S.

Experience on CONGA uitlization

  • January 10, 2025
  • Review provided by G2

What do you like best about the product?
Installation and Configuration of this product is really quick. That is the best thing I would say.
What do you dislike about the product?
Configuring clauses using bullets. Also If we have footer for all pages which are interconnected and if we have a section break in between with some conditional paragraph, if this paragraph doesn't show up as condition is not satisfied, then for all the pages footer is going away.
What problems is the product solving and how is that benefiting you?
Issues we are facing with X-Author for word while configuring templates.


    Ankita K.

Conga CLM: Simplifying Contract Creation, Execution, and Management

  • January 10, 2025
  • Review verified by G2

What do you like best about the product?
Streamlined contract management process, robust functionality, and enhanced visibility into contract workflows
What do you dislike about the product?
Complex setup and configuration,Steep learning curve, Performance issues when handlinglarge volume or complex contracts.
What problems is the product solving and how is that benefiting you?
Conga CLM automates the creation of contracts by using pre-approved templates, clauses, and terms, which are consistent across all contracts. It provides real-time visibility into the contract lifecycle, allowing users to track the status of each contract, identify overdue approvals, and monitor contract performance. Conga CLM automates and streamlines the approval process by setting up customizable workflows and notifications to ensure that contracts are reviewed and approved quickly by the appropriate stakeholders


    Ankita K.

Conga CLM - revolutionary solution for contract management

  • January 10, 2025
  • Review provided by G2

What do you like best about the product?
Conga CLM offers a range of features designed to streamline entire contract management process. It is highly efficient solution and offers easy workflows.
What do you dislike about the product?
Sometimes the integration part is tough to achieve and time consuming. Also, it should be made user friendly.
What problems is the product solving and how is that benefiting you?
Conga CLM (Contract Lifecycle Management) addresses a variety of challenges organizations face when managing contracts, improving efficiency, reducing risks, and ensuring compliance.


    Manufacturing

New CLM Implementation In Progress to Replace Bad Processes and Unhappy Internal Customers

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Inclusive of all our needs, and straight forward to learn and implement quickly.
What do you dislike about the product?
There is nothing that stands out at the moment, and we will keep eye on this as we continue to implement and scale.
What problems is the product solving and how is that benefiting you?
Bad business processes requiring a lot of manual interventions and re-traininig.


    Biotechnology

Efficient contract management

  • April 24, 2024
  • Review verified by G2

What do you like best about the product?
Tracking approvals, eliminates email exchanges, integration with DocuSign, reporting and event alerts.
What do you dislike about the product?
More transparency from product leaders on timeline of new products
What problems is the product solving and how is that benefiting you?
All contract requests are streamlined and maintained in one centralized platform.


    Pharmaceuticals

Conga Contracts has all the functionality of a traditional CLM.

  • April 24, 2024
  • Review provided by G2

What do you like best about the product?
Workflow, contract families, configurable by admins.
What do you dislike about the product?
Interface a bit klunky - have to scroll and click quite a bit.
What problems is the product solving and how is that benefiting you?
All contracts in one place, approval workflows, renewals and reporting.


    Non-Profit Organization Management

Great people and product

  • April 24, 2024
  • Review verified by G2

What do you like best about the product?
The many use cases we are able to use Conga Contracts for is a important and we continue to want to leverage its capabilities. The ability to configure the system for our business cases on our own or with support is impressive.
What do you dislike about the product?
I'd like to see some features, like Projects, work the same as Request or Approvals. Also the ability to make mass or bulk changes to Users would be helpful.
What problems is the product solving and how is that benefiting you?
Visibility and accountability


    Non-Profit Organization Management

Connecting my Contracts

  • April 24, 2024
  • Review verified by G2

What do you like best about the product?
We live how configurable Conga Contracts is. It helps us address many of the needs of our teams across the enterprise proactively.
What do you dislike about the product?
I wish flows were easier to set up and logic captured could be easily extracted.
What problems is the product solving and how is that benefiting you?
Conga Contracts has provided a way for us to address management of several areas managed within our Legal department.