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Finally Found a Platform That Makes Compliance Feel Manageable!
What do you like best about the product?
Instead of drowning in spreadsheets and endless checklists, I found myself with a clear roadmap of exactly what we needed. It's like having a knowledgeable compliance partner who breaks everything down into bite-sized pieces. The way it automatically gathers evidence and keeps track of our progress has saved me countless hours of chasing down documents and pestering team members for updates. The support team is responsive and knowledgeable about compliance requirements. When you run into questions during setup or about specific controls, they're there to help guide you through the process.
What do you dislike about the product?
The initial setup can be a bit overwhelming - there are so many integrations and settings to configure that it took us some time to get everything properly connected.
What problems is the product solving and how is that benefiting you?
The platform solves the challenge of continuous compliance monitoring. Rather than scrambling to gather evidence during audit time, Drata automatically collects and updates evidence in real-time. This means we're always audit-ready, reducing the stress and rush typically associated with certification preparations. The direct benefit to me is peace of mind - knowing that we're consistently meeting our compliance requirements and having clear visibility into our certification progress at any given time.
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Used Drata to Achieve SOC 2 Certification
What do you like best about the product?
Drata really helped us prepare for our SOC 2 audit, providing a starting framework to work from, continuous monitoring of various controls through integrations, and personal assistance from our customer success manager, Elizabeth. We've since decided to attempt to centralize our compliance processes and efforts within Drata, as the platform is naturally suited to this task.
What do you dislike about the product?
Drata is still growing and changing regularly, so expect changes to your process and the occasional idiosyncracy/bug.
What problems is the product solving and how is that benefiting you?
Drata allows us to continuously monitor the functionality of our controls, as well as the status of evidence and policy tied to those controls. This has allowed us to prepare for and successfully complete our SOC 2 audits within a relatively short period of time.
Drata is the lifeboat to a drowning compliance team
What do you like best about the product?
1. Drata's compliance automation is a game changer. The available integrations allow a small compliance team to scale to an unlimited size organization. For example, vulnerability scanning, device monitoring, data security testing, policy, network infrastructure, risk assessment, and the list goes on. These were previously controlled and documented in independent places and my compliance team 1) struggled to manage all of the compliance evidence and 2) "pushed" the information to the SOC 2 auditor. Drata consolidates this into one portal and the auditor has on demand access. This truly is automated compliance.
2. Live chat support, compliance library, policy templates, risk assessment guide. The provided tools help you effectively set up a compliance program.
3. My vendor rep has been extremely helpful and available throughout the process. We meet every two weeks to ensure we are progressing sufficiently. But also, I appreciate that she understands everyone works at their own pace so is not pushing us if not necessary.
2. Live chat support, compliance library, policy templates, risk assessment guide. The provided tools help you effectively set up a compliance program.
3. My vendor rep has been extremely helpful and available throughout the process. We meet every two weeks to ensure we are progressing sufficiently. But also, I appreciate that she understands everyone works at their own pace so is not pushing us if not necessary.
What do you dislike about the product?
The vendor management functionality is lacking. Specifically, the questionairre function is very limited and not very useful.
What problems is the product solving and how is that benefiting you?
SOC 2 type 2 certification. We found Drata because of issues we were facing with a SOC 2 type 2 audit and I am so please we did!
An Excellent Product
What do you like best about the product?
As a one-person team for our GRC at my organization, Drata has become a daily essential tool for me to maintain our compliance and readiness. Drata is easy to use, integrates well with our major providers like AWS, has amazing customer support, and a fairly painless implementation process. I can sincerely say that our small organization would not be able to handle all the necessary requirements of compliance without the software and Drata support.
What do you dislike about the product?
Integration with AWS and other items can be your greatest uplift when purchasing the product, as well as getting used to the numerous Controls can be a bit overwhelming, but once you get used to it, everything is pretty straight-forward.
What problems is the product solving and how is that benefiting you?
Everything that has to deal with a GRC program for a small organization. I use drata for our SOC 2 Type 2 compliance needs, risk assessment and analysis, and keeping track of our annual evidence for our audits.
MFA issue
What do you like best about the product?
The team and the through SOPs! Zack and Dante, where instramental in solving this problem and they were super through.
What do you dislike about the product?
Had to wait a bit during shift changes but not a big deal
What problems is the product solving and how is that benefiting you?
Automating our compliance audits, and our security audits
Accelerator for our re-certification of ISO 27001:2022
What do you like best about the product?
- Built-in frameworks, controls and monitors
- Excellent risk management
- Great support
- Excellent risk management
- Great support
What do you dislike about the product?
- Connectors should be more configurable
What problems is the product solving and how is that benefiting you?
Continuous Compliance in a modern and automated way
Excellent support
What do you like best about the product?
We are still in our starting journey with Drata, so don't have much in terms of the platform however the support are alway there to help and sort issues in a timely manner
What do you dislike about the product?
so far the controls and connections are not obvious what they do or what they are for
What problems is the product solving and how is that benefiting you?
Automating evidance gathering hopefully saving users time
Drata is the way to go!
What do you like best about the product?
The Drata platform is very user friendly and provides great support and help articles for users to navigate and understand the compliance requirements. The Drata team is also extremely helpful, responsive, and approachable any time they are needed.
What do you dislike about the product?
I would like to see a feature that requires manual user updates (i.e. marking items ready for audit) as opposed to automatically checking off as green since this could lead to confusion.
What problems is the product solving and how is that benefiting you?
Drata improves the efficiency (time and effort) in maintaining security compliance. The frequent reminders of overdue, quarterly/annual tasks, and overall status dashboard provide great value to users who do not have the time or headcount to manually keep track of these. On the auditor side, it helps with being able to quickly identify which big ticket items are missing and provide some guidance to the user on how to best address those items.
Had an issue accessing a framework
What do you like best about the product?
Drata's customer service chat services (featuring Rachel) was able to solve my issue immediately.
What do you dislike about the product?
The Help & Feedback pops up behind the chatbox window, making it hard to interact with during chat.
What problems is the product solving and how is that benefiting you?
Drata listed out clearly all the necessary objectives needed to satisfy compliance certifications.
Help is always there!
What do you like best about the product?
I love that I have access to already built automation, controls and policies that I can tweek for my business!
What do you dislike about the product?
I wish someone could do it for me instead, like a managed service.
What problems is the product solving and how is that benefiting you?
Our customers require SOC 2 reporting on our system. Although we are secure, and adhere to security standards, having the SOC 2 stamp is the only requirement.
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