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Drata Review
What do you like best about the product?
Drata makes it easy to manage all of our policies and security tasks. The team at drata is also incredible helpful and responsive. They're well informed and whenever they don't have an immediate answer to a question, they always follow-up.
What do you dislike about the product?
The Drata platform is constantly improving and sometimes it's hard to keep up with everything the platform has to offer. The support team does a good job ofkeeping us informed but there's always additional things to learn
What problems is the product solving and how is that benefiting you?
Drata helps us complete all security and cloud compliance tasks. This helps to improve efficiency across the team and ensure we're always compliant.
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Terrific Service from Terrious
What do you like best about the product?
Their support team - in particular Terrious. He really went the extra mile in provider support for a request which wasn't the most straightforward.
What do you dislike about the product?
Can be complex to work with till one figures out how to use it.
What problems is the product solving and how is that benefiting you?
Provides 1 place which takes care of all our compliance needs.
Customer service is incredibly helpful
What do you like best about the product?
If you have any issues, whether that be compliance related, or platform related, their customer service team is really attentive.
What do you dislike about the product?
Some of the integrations don't work the way I assumed they would but this could also be due to limitations of the products/companies we are integrating with Drata.
What problems is the product solving and how is that benefiting you?
Keeps our information safe and in one place for SOC 2/GDPR compliance.
Helpful platform for building out our CMS
What do you like best about the product?
The ability to incoprorate goals, such as SOC-2 compliance, and maintaining dashboards that can quickly showcase our status to compliance with each.
Also thankful for the support that's available in the form of live chat & the recurring webinars to assist users.
Also thankful for the support that's available in the form of live chat & the recurring webinars to assist users.
What do you dislike about the product?
Some of the controls can be a bit confusing if they are tied to several different tests. Sometimes unsure on how to modify certain components like controls, tests, and policy groups.
What problems is the product solving and how is that benefiting you?
Housing policies & procedures; vendor management; SOC-2 compliance readiness;
Great support from Drata team
What do you like best about the product?
Easy integration and less manual work. Great help from the support team.
What do you dislike about the product?
Trust centre UI needs more improvments in my opinion
What problems is the product solving and how is that benefiting you?
Less manual work and easy audits
A user wasn't receiving their Drata Agent register email.
What do you like best about the product?
Easy organization and display of user compliance.
What do you dislike about the product?
It could use more ways to customize and control variables of users. Like being able to remove them from an email ban list the system put them on that you didn't know about. You should be made aware of and be able to control that list.
What problems is the product solving and how is that benefiting you?
Drata is helping us prepare for our first audits with Policies and making it easy for our staff to meet compliance requirements.
Drata for SOC 2
What do you like best about the product?
The fact it gives you a todo list by date.
What do you dislike about the product?
Very organized. I did find the templates are designed for large companies, where we are very small. Another downside is the cost. At $ 15K USD per year it is quite expensive, especially considering the exchange rate.
What problems is the product solving and how is that benefiting you?
Getting and keeping us SOC 2 compliant.
ISO 27001 compliance made easy with Drata
What do you like best about the product?
Getting started is easy with the step by step guide and the online help as well as the assistance from a consultant. The tool is well structured to navigate and the integrations with AWS, Google Workspace, GitHub are awesome. The pre-mapping of the policies and the controls let you focus on your compliance level quickly instead of spending time studying the standards.
What do you dislike about the product?
The work to define and write all the policies is still a big part of the work you need to go through. Even if there are templates, I feel I am still on my own, but I guess that's something you have to do no matter what.
What problems is the product solving and how is that benefiting you?
It supports your organization efficiently to go towards security compliance.
Drata Simplification
What do you like best about the product?
Simplified the process of getting our SOC2 cert. As a smaller team, it enabled us to save time and keep our process streamlined and organized so we could attend to other matters instead of having a full time compliance employee.
Customer support has always been very friendly and prompt. Can honestly say that I feel that I wont have to wait when I engage them for help.
Customer support has always been very friendly and prompt. Can honestly say that I feel that I wont have to wait when I engage them for help.
What do you dislike about the product?
The agent that gets installed on the computer sometimes has issues reporting the correct details. Maybe a version change or maybe bugs.. But when it happens, we have to focus our attention on figuring out why someone in our company is reporting "out of compliance".
What problems is the product solving and how is that benefiting you?
Organizing our Policies for SOC2 and keeping track of all of our employee's, entities such as servers and cloud compontents. Doing this automatically saves a log of time.
Makes SOC2 easy for non-security experts
What do you like best about the product?
The documentation, support, and templates.
What do you dislike about the product?
It can be a little buggy sometimes and all of the drawers in the UI can be annoying.
What problems is the product solving and how is that benefiting you?
It helped us implement the necessary procedures to achieve soc2 in a month, and is the key system in maintaining soc2.
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