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Dropbox | 1

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External reviews

9,988 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    renan m.

i have been using dropbox since 2015 without problems

  • June 08, 2021
  • Review verified by G2

What do you like best about the product?
dropbox is one of the few companies that are on business for the past years and I know that I can trust them with my data, never had any issues syncing files whatsoever.
What do you dislike about the product?
sometimes files are not synced correctly between all my devices (PC, smartphone) and I need to re-open the app to make it work correctly, however, other than that everything is perfect and works most of the times flawlessly
What problems is the product solving and how is that benefiting you?
if you need a reliable and always accessible backup option for your files then dropbox is the way to go, I have been using it for the past years and its been great so far


    Gabriele D.

Tremendus way to manage own files

  • June 07, 2021
  • Review verified by G2

What do you like best about the product?
I like the simple way Dropbox uploads and downloads my files.
Sharing a file with a collaborator and a customer is very simple if you use the Drop-box platform.
It was the first platform that could be defined as "cloud" (but which existed when the cloud was not so famous yet).
When the apps for smartphones finally arrived, Dropbox became the best way to share files between the Desktop and the Mobile.
Even the desktop functions that synchronize files between Desktop and DropBox, even if they take up space on the Disk, make the use of resources very fast and synchronize in the background without the need for operator intervention, fantastic!
What do you dislike about the product?
Synchronization with the desktop takes up disk space
What problems is the product solving and how is that benefiting you?
In many situations, Dropbox was the best solution for sharing documents that needed to go to print urgently


    Val C.

Dropbox is an excellent tool for uploading documents to share; it's convenient and easy to use!

  • June 05, 2021
  • Review verified by G2

What do you like best about the product?
I like the ease of use; Dropbox is very userfriendly and the features are well explained. You are given instructions via pop-ups every step of the way.
What do you dislike about the product?
I have had a few problems with getting a free trial of Dropbox. This feature could use some improvements as I think it is very important to have a free trial.
What problems is the product solving and how is that benefiting you?
When files are shared by many users, Dropbox is a tricky solution that can get a bit complicated when it comes to many users...
Recommendations to others considering the product:
Dropbox is a very easy tool to use and the features are also very userfriendly in that prompts are given to help you set up or download.


    Thomas J.

Excellent cloud storage software

  • June 04, 2021
  • Review verified by G2

What do you like best about the product?
Dropbox is an excellent software that can be used for both storage and cloud collaboration. You can upload files to the platform and create folders to organize them. Dropbox offers the highest level of security for your files and only you can view them unless you authorize access to anyone else. By default, all uploads are private but you are given the option to share downloadable URLs for your files to anyone manually or allow them to view them by inviting them through their email address. This opens up several means of collaboration and file sharing. Not only does Dropbox act as a medium for sending files to other people, but you can also use it to move files from one device from another. This is made possible as Dropbox and your Dropbox account can be used across any device. Dropbox is also completely free to use while offering you up to 2GB of storage, but this limit can be raised up to 1TB from upgrading your Dropbox account at a very affordable cost. For collaborating on docs and creating presentations, Dropbox is one of the best software available as you can work with other people on Dropbox Tools.
What do you dislike about the product?
Unlike Google Drive, Dropbox doesn't contain a bin where deleted files within a certain timeframe can be restored.
What problems is the product solving and how is that benefiting you?
Dropbox has been a very crucial tool in allowing me to work remotely during the pandemic. It is necessary for me to share and receive files from my colleagues on a frequent basis while we work and collaborate on projects. Dropbox allows us to accomplish this task as we're able to share files with one another easily by pasting the downloadable URL in the conference chat. Due to how stable the platform is and how uploads are made instantly, it's an excellent substitute for attaching files in emails which can fail due to unexplainable errors. The simplicity of the platform cannot be understated, and it is very intuitive. You can upload files by just dragging and dropping them, both on desktop and web browser, so that there's no waste of time in manually locating the file before uploading.
Recommendations to others considering the product:
I would recommend Dropbox for remote work and for sharing files. It is a complete tool that can be used for both file storage and cloud collaboration, which are very essential for any individual or organization.


    Medical Practice

Dropbox Review

  • June 02, 2021
  • Review provided by G2

What do you like best about the product?
I love the ability to put all of my information, files, photos, and work content into one safe place. I like that I can also add Dropbox to my phone for files. I most recently used Dropbox as a transcriptionist, where I would get files from doctors, transcribe them, and then send them back through Dropbox for the doctors. It was nice to have an app that could support such large files, as well as keep them secure.
What do you dislike about the product?
I did not like that on occasion, a file would not wholly download in Dropbox or that Dropbox would sometimes go "down." Not having access to Dropbox could cause a huge problem when we had time-sensitive files that needed to be completed but could not be accessed. I wish that Dropbox also had a password feature that others within the same network could not access files. I was able to go into other folders within Dropbox and see other files for other people.
What problems is the product solving and how is that benefiting you?
Problems solved with Dropbox are time-saving by sending and receiving larger files in one place, security so that others did not have access to these files in Dropbox, and the accessibility of Dropbox.

Benefits of this were the ability to save and store photos for a long time, not having to worry about cloud-based information not syncing, or computers crashing with essential files, pictures or data.


    Luna K.

Dropbox, is great to use and it comes pre-install in some Windows and Mac computers which is great!

  • June 02, 2021
  • Review verified by G2

What do you like best about the product?
How it has auto-sync for my pictures and videos. How I can select what folders or files I want to auto-save and auto-sync.
What do you dislike about the product?
The price is quite expensive, but the services are really great so, I can see why. They do give you about 10GB of free storage, I believe. If they can make a student or those that just bee about 100GB affordable that would be great.
What problems is the product solving and how is that benefiting you?
The only thing is their customer service has to be a bit quicker and more knowledgeable. The last time I send an email they took too long to my reply and then just send me some f&q response on the email, which was disappointing.
Recommendations to others considering the product:
Try their free storage, and you can create your account with any email format. (yahoo, outlook, Gmail, &, etc.)


    Will H.

Unbelievable collaboration tool that saved my startup during COVID! UI could be improved.

  • June 02, 2021
  • Review verified by G2

What do you like best about the product?
The ability to organize files, folders, permissions, etc. is an breeze and very easy to learn. Sharing with other people (DropBox user or not) is also very easy and allows for non-system based (such as iCloud or Windows Sharepoint) collaboration.
What do you dislike about the product?
Many tools seem to be hidden or not well displayed. For example, for my line of work, I am constantly asking clients to upload video files to shared DropBox folders which is easily done, although when I go to download such video files, a "download" button is no where to be found unless I know to click on the three "..." next to a file name. There are other tools within DropBox that are not easily recognizable with the current UI.

The pricing structure also seems a tad high for a smaller startup like myself. I 100% understand charging a monthly fee for additional space but when working with large video files and a smaller budget, we are constantly asking ourselves what we should delete and sacrifice losing and what we shouldnt.
What problems is the product solving and how is that benefiting you?
Primarily sending video files back and forth, including graphics, audio, etc. DropBox quickly became the centralized hub for all files to and from our clients. With DropBox, we are easily able to setup new shared folders, permissions, etc. with new clients that we might start working with.
Recommendations to others considering the product:
Excellent non-platform binding file-sharing site. Without DropBox, my small startup would not be able to continue through the COVID pandemic. I do recommend taking the time to learn how to set up files, add users, manage privileges, etc., before jumping in, though, as the on-site tutorials are very weak.


    Mayank D.

Excellent File Syncing & Sharing Platform

  • May 31, 2021
  • Review verified by G2

What do you like best about the product?
With installed on your desktop, you can put any file or documents into a designated Dropbox folder & it will be synced with the cloud. Further, with the dropbox apps installed on your phone, you can use the same docs without sharing them to the phone. This saves a lot of time & effort.

Also, it saves space on the desktop since files save on the cloud.
What do you dislike about the product?
it only offers 2 GB of storage with FREE plans which I think is far less than its competitor. Also, it does offer full end-to-end encryption to your files, which means somehow data could be seen & secured on the platform. To overcome this problem, you can use Two-step authentication to keep your files safe.
What problems is the product solving and how is that benefiting you?
I have been using it for a long time & I had a pleasant time using it. I used to share files with their link without upload it to some other platform. I am using web interface which is easy & simple to use.


    Radrad C.

Dropbox Review

  • May 31, 2021
  • Review verified by G2

What do you like best about the product?
I like that I am able to access my files anywhere. The backups also are great. I can be sure that my files are safe with dropbox
What do you dislike about the product?
I want to be able to use an external drive to store my dropbox folder. Insofar I don't have any other things I dislike about dropbox mayb the price is a bit too much. I wish they had just 1 tier that encompasses the best of everything.
What problems is the product solving and how is that benefiting you?
I always want my files to be within my reach anywhere since I'm a freelancer I tend to do a lot of errands and my clients would sometimes request me to send them their files.
Recommendations to others considering the product:
It's hard not to recommend a utility like dropbox, even the free tier proves to be so useful, and the subscribing to the paid tier is a no brainer.


    Gokulkrishnan N.

Excellent cloud storage platform

  • May 28, 2021
  • Review verified by G2

What do you like best about the product?
Dropbox is an excellent platform for me to share files with my colleagues. It serves as a safe and reliable cloud storage software where files can be uploaded either privately or in shared folders that you can grant your colleagues access to. Shared files can be viewed and downloaded by the authorized users. In addition, you can share files manually using their specialized URL or through email invitation. What I like about Dropbox is that it allows me to carry my work files anywhere once they're uploaded to the cloud storage. It has greatly eliminated any need to save files on physical storage devices such as a CD or USB flash drives. Furthermore, since the files have to be downloaded from the cloud storage, they're transferred much faster because your transfer speed is not limited by that of the USB flash drive or CD. Dropbox is a portable software in itself as it can be accessed through any device and even mobiles.
What do you dislike about the product?
Sometimes, the upload speeds are heavily throttled and files take much longer to upload. This has been a recent occurrence that has slowed us down a little.
What problems is the product solving and how is that benefiting you?
Dropbox makes it easy for us to collaborate and share files. Gone are the days of having send email attachments or sharing USB flash drives to share files. In the current world where everything is done via computers and remote work is prominant, Dropbox delivers on all aspects and saves plenty of time. Dropbox can be integrated easily with project management software like Slack and Trello. One of the tools that comes with Dropbox is Dropbox Paper. You can use this to collaborate on text files and documents simultaneously with your colleagues and share them.
Recommendations to others considering the product:
Dropbox is an excellent medium of storage and sharing of files. It's free to use, but you can upgrade it at afforable costs for more storage facility and features that support collaborative work.