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Reviews from AWS Marketplace

13 AWS reviews

External reviews

472 reviews
from G2

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Кристиан .

Best Monitoring Solution out there!

  • February 14, 2025
  • Review verified by G2

What do you like best about the product?
The most comprehensive and full monitoring. Nothing comes even close to the amount of monitoring that is allows!
What do you dislike about the product?
None so far! Ther are no areas where I find New Relic lacking.
What problems is the product solving and how is that benefiting you?
Most comprehensive alerting that lets you know about issues whenever they arise.


    Richard T.

Real-time monitoring provides valuable insights to server infrastructure and web application

  • February 10, 2025
  • Review verified by G2

What do you like best about the product?
I always have instant access to real-time information regarding the performance of my systems... often allowing me to address issues PRIOR TO the customer being impacted. I rely on New Relic every single day to ensure that our systems are functioning optimally.
What do you dislike about the product?
If there is any performance degradation by using New Relic, it has been imperceptible to us or our customers. The initial configuration and customization does require some time & effort... but, certain for us, worth the effort.
What problems is the product solving and how is that benefiting you?
In general, we are interested in 1. ensuring our server infrastructure is up & running, 2. our web application is optimized for performance & reliability, and 3. if our customers are experiencing any errors, we need insight to those errors (above & beyond what the customer can provide). For us, New Relic is integral in ensuring that we continually improve the customer experience.


    Vinayak B.

Best Tool for Monitoring Logs and Infrastructure

  • January 25, 2025
  • Review verified by G2

What do you like best about the product?
Easy to use Informative Panel for My Infrastructure Health and stats. Its very easy to use because of severl install options and guided installation. I use Guided Install and My infrastruture is easily linked to view data logs.
What do you dislike about the product?
Price seems high. although, for the generous 100gb free tier, it is quite good even then.
What problems is the product solving and how is that benefiting you?
Monitoring Logs about my servers


    bhavik m.

New Relic User Experience Review

  • December 30, 2024
  • Review verified by G2

What do you like best about the product?
Application monitoring, Alerts mechanism, Infrastructure Monitoring, Synthetic Ping monitoring are best in new relic.
What do you dislike about the product?
Response time taken to generate exported result in json are quite longer as per my experience.
What problems is the product solving and how is that benefiting you?
Any infrastructure related issues, Application response time related issues can be identified and alerted to specific people very smoothly and timely.


    Alex J.

The one powerful real-time media monitoring tool

  • October 09, 2024
  • Review verified by G2

What do you like best about the product?
I prefer New Relic for its real-time monitoring features. In the process, it gives me a well-rounded view of how my application is performing and hopefully allows me to track down and fix any problems before they become runaway issues. The dashboards are customizable and so is the alerting which makes staying on top of your major metrics really simple.
What do you dislike about the product?
New Relic, despite having tons of features, can be difficult to learn how to use if you are brand new to the service. It can feel overwhelming to get used to all of the different tools and metrics.
What problems is the product solving and how is that benefiting you?
It is the key reason that has improved the performance and reliability of my applications as a whole. To proactively track your key metrics, detect the bottlenecks and optimize your code/infrastructure leading to a better user experience.


    Rahul G.

Application Monitoring with New Relic

  • July 31, 2024
  • Review provided by G2

What do you like best about the product?
The best thing about New Relic is its ease of implementation. The application data can be montored very easily with different properties. New Relic provides SLA report on daily and weekly basis. This is something truely amazing , as it shows , how fast our app is improving or degrading. It is very easy to use , even for beginners. The dashboard is quite simple yet very informative. It can be used on daily basis to monitor a application.
What do you dislike about the product?
New Relic doesnot capture logs automatically . They need to be imported from the machine. Thus , it may be a bit challenging on integration part. The free version doesnot have customer suppport.
What problems is the product solving and how is that benefiting you?
I have my application built on NextJs 14. New Relic is the only APM which I found most campatibleto it. It has relped me improve my app performance.


    Accounting

A one stop alerting and monitoring platform

  • May 24, 2024
  • Review verified by G2

What do you like best about the product?
It's ability to both monitor signals and alert users on multiple platform such as slack, pagerduty, webhook, triggering switches on and off in Launch darkly
What do you dislike about the product?
NRQL can be tricky, It's abit different from sql
What problems is the product solving and how is that benefiting you?
New relic provides insights into how our application is doin.


    Lui S.

Comprehensive security solution.

  • May 21, 2024
  • Review provided by G2

What do you like best about the product?
K2 Security Platform is a comprehensive endpoint protection to secure devices such as mobile devices, laptops and computers from malware, ransomware and other advanced cyber threats.
What do you dislike about the product?
So far so good, I have no dislike at the moment.
What problems is the product solving and how is that benefiting you?
Safeguard network infrastructure, secure devices and provides threat intelligence and analytics to identify emerging threats, vulnerabilities and attacks to enable proactive threat detection and response.


    Eugene F.

New Relic: Best in Class

  • May 10, 2024
  • Review verified by G2

What do you like best about the product?
The browser monitoring provides great insight into client experience. The ability to run complex NRQL to gather and visualize data. Versatility of the synthetic monitoring.
What do you dislike about the product?
Not being able to run NRQL across sub-accounts. Lack of mass configuration options across sub-accounts.
What problems is the product solving and how is that benefiting you?
We are able to keep track of uptime and ensure that various website operations are functional to ensure our clients business is not impaired.


    Public Safety

Optimizing Web Application Efficiency Using New Relic's Monitoring Tools

  • May 07, 2024
  • Review verified by G2

What do you like best about the product?
Since we implemented New Relic on our web application, we have been able to detect and fix issues faster, and even before they can happen. It allows us to visually diagnose and monitor what's going on.
What do you dislike about the product?
We don't get a better idea in some issues as for what's going on, but I believe it's a lack of implementation on our end.
What problems is the product solving and how is that benefiting you?
It helps us detect issues to apply hot fixes faster than before. It even allows us to prevent some of them from happening as we monitor closely our web applications.