Overview
"ConcernCenter - Private Offer Only combines the benefits of the Private Offer feature along with Carahsoft's contract vehicles in providing customers a seamless acquisition process for their cloud-based products and solutions from AWS Marketplace.
ConcernCenter helps colleges, companies, community-based organizations, government agencies, K-12 districts, and veterans organizations provide the people they care about with quick access to the resources they need to address their specific concerns. By putting a prioritized list of support options in their hands, ConcernCenter empowers people to connect with the resources that matter most, so they can find the support they need in just a few clicks, achieve greater wellness, and improve their outlook. Learn more by visiting www.ConcernCenter.com and stay connected on Facebook, Instagram, and Twitter.
This product is for the execution of Private Offers only ConcernCenter - Private Offer Only combines the benefits of the Private Offer feature along with Carahsoft's contract vehicles in providing customers a seamless acquisition process for their cloud-based products and solutions from AWS Marketplace. Please reach out for more details. Thank you."
Highlights
- Fully customizable to your organization, Available in multiple languages, WCAG Compliant (A/AA), Quick exit button, Monthly Google Analytic results
- Fast implementation, Four platform types (Core, Multi-Site, ZIP Code, Global), List of vetted, virtual resources available immediately
- Does not collect nor store Personal Identifying Information, User anonymity
Details
Pricing
Dimension | Description | Cost/12 months |
|---|---|---|
ConcernCenter Core | Core is ideal for use at a single site | $17,700.00 |
ConcernCenter Multi-Site | $17,700 + $3,540 (per site, up to 9 sites) / 1 year | $49,560.00 |
ConcernCenter ZIP Code | $17,700 + $4,250 (per set of 250 codes) / 1 year | $60,200.00 |
ConcernCenter Global | $17,700 + $1,340 (per 1,000 population) | $31,100.00 |
Virtual Resource Bank | $1,340 per 1,000 population /1 year | $1,340.00 |
Vendor refund policy
Given the nature of digital content, the Vendor does not offer a refund or credit on purchase unless one of the promises contained in the EULA agreement has been breached, or as required by law. If billed on an annual basis and cancellation occurs in writing within thirty (30) days of annual installment received by Vendor, a prorated amount will be refunded to Customer.
Legal
Vendor terms and conditions
Content disclaimer
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
ConcernCenter offers email support as well as a ticket system to handle requests. Email support - support@concerncenter.com , Ticket System - support.concerncenter.com/portal
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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