Overview
Leena AI is a leading generative AI virtual assistant that transforms the enterprise employee experience from a single chat interface. By helping reduce IT, HR, and Finance tickets, Leena AI, guarantees a 70% self-service ratio in the contract while automating any repetitive and manual work across functions like HR, IT, legal, finance, and sales.
Leena AI delivers powerful ticketing, knowledge intelligence, process automation, and employee engagement capabilities. It does this by easily integrating with existing systems and engaging with employees using the collaboration channel currently in use. Equipped with Leena AI's proprietary large language model, WorkLM™, Leena AI empowers enterprises worldwide to redefine how employees engage with work, delivering a transformative impact on productivity and efficiency. WorkLM™ possesses unparalleled conversational intelligence capabilities to produce human-like responses, plan tasks logically and execute them to produce results employees expect.
This empowers employees with a versatile toolset to accomplish tasks with exceptional precision and speed, unlocking unprecedented levels of productivity and efficiency. Leena AI seamlessly integrates with 1000+ applications, including SAP, Salesforce, ServiceNow, ADP, Oracle, Workday, and Microsoft Office 365. The company's solutions have been successfully deployed across 90+ countries, serving over 400+ customers, including leading enterprises such as Nestle, Puma, Coca-Cola, Sony, and Etihad Airways. Founded in 2018, Leena AI supports 100+ languages globally, and millions of employees use the work assistant daily.
Please note that we recognize the distinctiveness of your requirements as a valued customer. Kindly reach out to us at partnership@leena.ai , and we will arrange a consultation to gain a comprehensive understanding of your needs. Subsequently, we will provide a tailored offer that you can subscribe to through AWS
Highlights
- Deliver a unified and seamless experience: Leena AI can manage all applications across functions like HR, IT, Finance etc. from a single chat interface. Employees can get support from the same interface with reduced app switching.
- Unmatched scope of integrations: Leena AI integrates with ERP solutions, HRMS, ITSM platforms, knowledge systems, CRM and many more enterprise systems.
- Deploy in 100+ languages: Leena AI can offer multilingual support to employees in English, Arabic, French, German, Spanish, Russian, Portuguese and other foreign languages based on clients' requirements
Details
Pricing
Dimension | Description | Cost/24 months |
|---|---|---|
Knowledge Management | Virtual assistant to resolve employee knowledge related queries | $300,000.00 |
Case & Incident Management | Centralized ticketing system for the complete enterprise | $400,000.00 |
Workflows / Transactions Automation | SuperApp integrated with enterprise apps to automate custom workflows | $300,000.00 |
Document Management | DMS solution to manage, store, approve, sign & retrieve documents | $300,000.00 |
Employee Engagement Survey Platform | Trigger dynamic sentiment driven conversational survey | $300,000.00 |
Implementation Cost | Cost to implement the solution | $200,000.00 |
ESD, HR_IT Transactions | Gen-AI virtual assistant integrated with enterprise applications | $300,000.00 |
Vendor refund policy
The refund policy will be determined in accordance with the mutually agreed upon terms outlined in the Master Service Agreement
Legal
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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Support
Vendor support
The level of support buyers can expect when they purchase our product is exceptional. Our dedicated customer support team is available around the clock to address any inquiries or issues promptly. We also offer comprehensive online resources and documentation to ensure a smooth and satisfying customer experience. We even sign Service Level Agreements (SLAs) to guarantee timely and prioritized resolution of any concerns. Your satisfaction is our top priority. Dedicated support email: support@leena.ai Upon emailing, a support ticket will be generated, and a prompt response will be provided
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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