Overview
A complete Trust & Safety Platform
Checkstep is more than content scanning, it is a complete solution for Trust & Safety. It keeps your users safe, costs down and also means you stay on the right side of regulation.
Content Scanning: Confidence scores are applied to any scanned content, whether this be image, text, video or audio. Edge cases are sent for human moderation, and any obvious harmful content is instantly removed.
Moderation: Identify and take action immediately on high risk violations with fully customizable moderation queues such as per language priority and abuse area. You can block, report, suspend and remove content or users all in one click implementation. Measure and monitor KPI's, platform risks and trends, the effectiveness of endorsement and moderator and team performance all in one Analytics dashboard.
Regulation: Laws such the Online Safety Act, Digital Services Act and TERREG make for a turbulent regulatory environment. The complete regulatory platform supports your compliance officers and policy leads to comply with and stay ahead of regulatory bodies.
Highlights
- World-class AI content scanning: detect harmful content in over 100 languages across text, images, videos, GIFs, Audio and live streams.
- Content review tool for human moderators to help scale trust and safety operations
- Online Safety regulation compliance
Details
Pricing
Dimension | Description | Cost/12 months |
|---|---|---|
Core Trust & Safety Package | Processing of 800m text characters, 700k images, 3k hours of audio | $18,000.00 |
Vendor refund policy
If you decide to end our contract within the first three months, we'll happily give you a full refund of the remaining value of the contract you haven't used yet, as stated in the Terms of Service.
Legal
Vendor terms and conditions
Content disclaimer
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
Direct contact customer support with <4 hour response during working hours of 9am to 6pm GMT.
Ongoing support from our Head of Policy and the product team. This will deliver monthly reviews for the first six months, moving to quarterly once you are happy the system is delivering on your needs.
For any queries reach out to cs-support@checkstep.com .
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.