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    BeyondTrust

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    Free Trial
    Identity security platform that detects threats and protects all identities, access, and endpoints.

    Overview

    In a world of compromised identities, stolen passwords, and unauthorized access, the "trust but verify" approach is no longer a sustainable security practice. Cloud adoption, increased software automation, the proliferation of non-human / machine accounts, the new work-from-anywhere paradigm, and the use of disparate systems to manage identities are contributing to a sprawl of identities, and the challenge of visualizing and controlling these identities is leaving organizations particularly vulnerable to identity-based attacks that exploit hidden attack paths. In order to protect your organization, you need to gain control of all privileged identities and access so you can defend the hidden attack path into your network.

    BeyondTrust is the only identity security platform that allows you to detect threats across your entire identity estate and respond by controlling privileges, access, credentials, and secrets.

    • Identity Security Insights - Gain a centralized view of identities, accounts, entitlements, and privileged access across your IT estate and detect threats resulting from compromised identities and privileged access misuse.
    • Password Safe - Manage privileged passwords, accounts, credentials, secrets, and sessions for people and machines, ensuring complete control and security, all while enabling zero trust. - Privileged Remote Access - Extend privileged access security best practices beyond the perimeter by granularly controlling, managing, and auditing remote privileged access for employees, vendors, developers, and cloud ops engineers.
    • Remote Support - Supercharge your service desk with secure access and support for any device, any system, from anywhere - including Windows, macOS, Linux, Android, & iOS.
    • Privilege Management for Windows and Mac - Remove local admin rights, enforce least privilege dynamically across Windows and macOS, prevent malware and phishing attacks, and control applications without compromising productivity
    • Privilege Management for Unix and Linux - Achieve compliance, establish least privilege and zero trust, and prevent and minimize security breaches without hurting productivity- Cloud Privilege Broker - Gain cross-cloud visibility of entitlements, ensure access is from only trusted sources, detect account permission anomalies, and leverage guidance to right-size privileges. Attacks on privileged identities and access are relentless, and the stakes are higher than ever. The evolving threat landscape is creating a new urgency to achieving cybersecurity goals. Empower your business with identity and access security from BeyondTrust. Our integrated platform delivers fast time to value with solutions that are simple to deploy, and with a superior user experience. Our products are optimized for cloud and hybrid environments, and seamlessly integrate with your current environment.

    For more information contact us at https://www.beyondtrust.com/sem/aws-marketplace  for a custom configuration, product SKU, or private offer.

    Highlights

    • Simple to deploy with fast time to value
    • Protects user and machine identities, secrets, devices, and access across all modern and traditional environments
    • Provides advanced discovery, intelligence, and deep contextual analytics to reduce identity risk, proactively detect threats, and combat attacks across your entire infrastructure

    Details

    Delivery method

    Pricing

    Free trial

    Try this product free according to the free trial terms set by the vendor.
    Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.

    36-month contract (6)

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    Dimension
    Description
    Cost/36 months
    1,000 Managed Assets
    Privilege Mgmt Cloud for Win/MAC Subscription
    $98,690.00
    500 Managed Assets
    Password Safe Cloud Subscription
    $95,510.00
    10 Concurrent Users
    Remote Support Cloud Subscription
    $72,427.00
    250 Managed Assets
    Privileged Remote Access
    $152,813.00
    3,000 Personnel
    Identity Security Insights
    $219,660.00
    300 Named Users
    Entitle - Just in Time Access and Permissions Management
    $200,567.00

    Vendor refund policy

    All orders are final and all fees and other amounts you pay are non-refundable.

    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

    Vendor resources

    Support

    Vendor support

    Customer success and satisfaction are the primary goals of BeyondTrust, and we are committed to providing world-class products and exceptional Technical Support services to our customers. Our mission is to deliver consistent, timely, and professional support that meets the needs of customers of all sizes on a global scale. mysupport@beyondtrust.com 

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Ratings and reviews

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    283 external reviews
    External reviews are sourced from G2  and are not included in the star rating for this product.
    Food Production

    BeyondTrust the remote support application

    Reviewed on Sep 27, 2024
    Review provided by G2
    What do you like best about the product?
    BeyondTrust is very user-friendly for IT technicians and its users. It allows you to remotely access devices that do not have the BeyondTrust client installed using a website link. You can deploy the client via Windows policy.
    What do you dislike about the product?
    You can install BeyondTrust jump point on one device multiple times, creating duplicates on your jump point list. Sometimes, the policy deployment doesn't work correctly, requiring manual client installation.
    What problems is the product solving and how is that benefiting you?
    If the device has the BeyondTrust client installed and is connected online, we are able to remote into it and fix our users' computer issues, even when they are not at their computer. If Jump Point is broken or users don't have the client on their device, we will still be able to reach them with the website link. Then we can get on their device to fix the Jump Point or just to assist them with their issue if we are not allowed to have the Jump Point installed on their device. If a user feels like they don't want you on their device, they can cancel the connection at any time.
    Manuel J G.

    Beyond Trust's Exceptional Remote Support Garners Loyalty

    Reviewed on Sep 24, 2024
    Review provided by G2
    What do you like best about the product?
    Beyond Trust Remote support is a great tool for assisting remote users. I have used the product for years and it keeps delivering on features. The product is very stable and from both a user and administrator of the product it is exceptionally easy to use and implement.
    What do you dislike about the product?
    To date I have not been able to find something I dislike about Beyond Trust Remote Support. They have recently added features I had not thought of and it has made the product better.
    What problems is the product solving and how is that benefiting you?
    I have many remote users in my orginazition. This requires me to assist them where they are and it is difficult to do with everyone spread out so geographically and not in the office. This tool allows me to better assist my users and make sure they have a sense they matter.
    Ed S.

    Its super secure, but very few features.

    Reviewed on Sep 20, 2024
    Review provided by G2
    What do you like best about the product?
    Vault is awesome for password management. It allows me to connect to my workstations running Ascension software.
    What do you dislike about the product?
    It is too expensive for what it is. There are several remote software tools for a fraction of the price that have a ton more features.
    What problems is the product solving and how is that benefiting you?
    It allows me to connect to workstations that are running Ascension's VPN client.
    Leslie A.

    BeyondTrust Remote Support has changed my life at work

    Reviewed on Sep 19, 2024
    Review provided by G2
    What do you like best about the product?
    One of the standout features of BeyondTrust is its comprehensive security framework. The platform offers multi-factor authentication, role-based access controls, and encrypted sessions, ensuring sensitive information is protected during remote sessions. Although it integrates seamlessly with existing IT service management (ITSM) platforms such as ServiceNow and Salesforce, we are not currently on those systems for service desk and we use Service Desk Plus.

    We are looking to implement it for our external support as well allowing us to provide top-tier customer support our users as well as our coworkers.

    The session collaboration feature is particularly helpful. It allows multiple technicians to join a single session, share their expertise, and resolve complex issues faster. BeyondTrust also provides detailed session reporting and recording, offering transparency and helping meet compliance requirements.

    I use it daily for in my role as a technician. The customer support is awesome and they will respond to emails quickly and completely.
    What do you dislike about the product?
    One limitation of BeyondTrust is its initial complexity and learning curve. While the interface is packed with advanced features, it may feel overwhelming for new users or smaller IT teams who are not as familiar with remote support software. It often requires time and training to fully understand and utilize all its capabilities.

    Additionally, pricing can be a challenge, especially for smaller organizations. BeyondTrust is positioned as a premium solution, and while it delivers on functionality and security, the cost may be prohibitive for those on a tight budget. Furthermore, the mobile app experience, though functional, can sometimes feel less fluid compared to the desktop interface, particularly when trying to perform more complex tasks on smaller screens.

    I don't feel like I know it well enough but with the Beyond Trust University training session coming up, I think I will become an expert soon enough!
    What problems is the product solving and how is that benefiting you?
    We didn't have a solution before BeyondTrust that allowed us to enter systems without forcing the user to downoad and run software and that was taking an extra 5-10 mins per call to just walk the user through getting into their system.
    Bayu A.

    BeyondTrust Remote Support tools offer a secure, efficient, and user-friendly platform

    Reviewed on Sep 14, 2024
    Review provided by G2
    What do you like best about the product?
    Robust security features. They ensure that remote sessions are secure and compliant with industry standards, which is crucial for protecting sensitive data. Additionally, the ease of use and seamless integration with various systems make it a favorite among IT professionals.
    What do you dislike about the product?
    Quite expensive, especially for smaller businesses. Additionally, some users find the initial setup and configuration to be a bit complex and time-consuming.
    What problems is the product solving and how is that benefiting you?
    Enhanced security, faster issue resolution, and improved operational efficiency, ultimately contributing to better service delivery and user satisfaction.
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