Create Meaningful Consumer Connections with AWS

As consumers prioritize convenience and availability over brand loyalty, AWS can help CPG companies create meaningful consumer engagement with technologies developed and market-tested over the last two decades.

Overview

Build Great Brands Consumers Love

How CPG companies can use AWS to personalize brand experiences and drive consumer loyalty

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Improve marketing efficiency and consumer loyalty

Maximize marketing effectiveness and grow consumer loyalty through augmented insights, advertising optimization, and AI-driven personalization with AWS. Now, you can focus on connecting with consumers in meaningful and relevant ways while driving greater return on advertising spend—not building or maintaining the infrastructure to make it happen.

Benefits

Using AWS data lakes, databases, and ML, marketers and data-science teams can track billions of events per day, apply ML to connect dots from views to purchases, and generate new insights to drive increased marketing effectiveness.
Improve return on advertising spend through insightful analytics, bidding, and marketing optimization. With more opportunities to optimize compute performance and costs, AWS is the cloud standard for advertising platforms that buy, serve, and measure hundreds of billions of ads per day.
AWS offers unmatched breadth and depth of services to help marketers reach consumers with timely, relevant, and personalized messages at every touchpoint. Companies with no prior ML experience can easily build sophisticated capabilities into their applications to improve effectiveness and scalability.

Improve consumer engagement while protecting privacy

AWS helps CPG companies maximize advertising effectiveness, improve loyalty, and drive revenue by creating an integrated consumer experience. With advanced analytics, you can personalize interactions and drive efficiencies across all marketing activities—while protecting your consumers’ privacy.

Featured solutions

Skai - Kenshoo eCommerce

With Kenshoo Ecommerce, the leading Amazon advertising platform, vendors, sellers and brands can create, manage, forecast and optimize Amazon Sponsored Ads campaigns at scale. Take Amazon advertising to new heights and understand your products like never before.

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Treasure Data CDP

Treasure Data combines customer data across data silos to build a complete view of every customer, builds audience segments that can be activated across marketing channels, and predict likelihood of customer churn, purchase, click, or conversion.

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Anaplan Trade Promotion Management

With Anaplan, you can optimize trade promotion management by collaboratively planning at aggregate and detailed levels, and easily add promotions, campaigns, and products without delay. Empower promotion planners to adjust flexible models and calculations to match your evolving needs.

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Solutions by use case

Advertising Optimization & Insights

Compare the effectiveness and value of their advertising spend.

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Consumer 360

Consolidate and use data so to better execute advertising, next best action, category management, and merchandising.

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Trade Promotion Management

Optimize trade spend and focus investments on trade promotions that help meet revenue growth goals.

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Customer stories

We work with the industry’s leading consumer packaged goods (CPG) companies—innovators and pioneers—who expect more from their technology partners and know that great experiences speak louder than words. Learn more about the exciting ways CPG companies are leading their customer journeys with AWS.

  • adidas AG engages consumers with data streaming, AI, and ML

    This global athletic brand wanted to use mobile apps to engage more closely with consumers. With AWS development services, adidas can deploy applications 40X faster, and it uses data streaming, ML, and AI to power consumer engagement initiatives.

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  • Loyalty Lab processes client data faster with ML

    This data-driven marketing company analyzes client customer data to build profiles and identify targets for marketing and loyalty programs. With AWS partner solution, Mangrove Surface, Loyalty Lab can process data sets in 40 minutes instead of 30 hours.

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  • Nu Skin cut IT spending nearly in half with AWS infrastructure services

    This popular multi-level marketing personal care brand transformed its IT infrastructure with AWS cloud solutions to achieve its customer-first strategy. The company reduced its IT TCO by 43% while enhancing customer experiences.

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  • Under Armour scales to meet user demand with Amazon EC2

    Under Armour needed a flexible IT infrastructure to manage its high growth Connected Fitness platform. With Amazon EC2, Under Armour’s fitness app can dynamically scale to accommodate more than 180 million global users.

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  • Elite delivers video content at scale with Amazon CloudFront

    Because of COVID-19 lockdowns, Elite needed to quickly scale its infrastructure to deliver training videos to its cyclist customers. Using a suite of AWS services, Elite was able to respond to the recent unpredictability of its online traffic while lowering costs.

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Innovate with key CPG industry partners

Discover purpose-built solutions and services from an expansive network of industry-leading AWS partners specializing in manufacturing.
  • Treasure Data

    Treasure Data offers an enterprise Customer Data Platform that balances privacy and data to power great customer experiences in marketing, service, and sales.

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  • Twilio Segment

    Twilio Segment offers a customer data platform (CDP) that helps consumer brands collect, clean, and control your customer data.

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  • Amperity

    An Enterprise CDP, Amperity accelerates the way brands identify, understand, and connect with their customers by leveraging AI to deliver a comprehensive and actionable Customer 360.

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  • Sprinklr

    Sprinklr helps the world's biggest companies make their customers happier across 30+ digital channels—using industry-leading AI to create insight-driven strategies and better customer experiences.

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  • Algonomy CDP

    Algonomy CDP delivers actionable algorithms and personalized engagement, to help CPG brands impact every aspect of their business, from supply chain management and merchandising, to marketing and customer engagement.

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  • Capillary Technologies

    Capillary Technologies provides cloud-based omnichannel customer engagement solutions powered by AI, to give consumer brands a 360° single view of their consumers and drive highly personalized experiences.

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AWS Service partners

Our network of AWS CPG Service Partners offers strategy and deployment services to CPG brands to help accelerate their digital transformation and innovation journey across all areas of the enterprise.

  • Deloitte

    AWS and Deloitte empower CPG companies to transform their business, innovate faster, and grow ahead of the curve by combining cloud technologies with deep experience.

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  • Merkle

    Merkle helps brands transform their organization using data, analytics, and technology to create meaningful, personalized customer experiences.

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  • Sigmoid

    Sigmoid’s customer analytics solutions provide CPG brands and retailers with detailed insights to carry deep data-driven segmentation and improve customer engagement.

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  • Fractal Analytics

    Fractal Analytics helps power every human decision in the enterprise by bringing analytics & AI to the decision-making process.

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AWS Marketplace

CPG solutions from AWS Partners are also available on AWS Marketplace, a digital catalog of third-party software, services, and data that makes it easy to find, buy, deploy, and manage software on AWS.
  • Twilio Segment

    Twilio Segment offers a customer data platform (CDP) that helps consumer brands collect, clean, and control your customer data.

    Twilio Segment on AWS Marketplace

  • Amperity

    Amperity enables brands to manage customer data, gain new customer insights, and offers the tools to turn customer intelligence into personalized customer experiences that create brand loyalty and competitive advantage.

    Amperity on AWS Marketplace

  • Peak

    Peak's Decision Intelligence platform helps CPG companies to gain a unified view of product metadata, transactional, customer, and supplier data.

    Peak on AWS Marketplace

  • Tealium Segment CDP

    Tealium Segment CDP provides companies with the data foundation that they need to put their customers at the heart of every decision.

    Tealium on AWS Marketplace

Improve the customer experience

Coca-Cola Freesytle marketing uses AWS to drive value with touchless pouring for custom drinks.

Read the case study

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Resources

See related technical guides, solution briefs, blogs, and much more.

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